Supplement Price Matching

We will match any competitor’s price provided the following conditions are met.

To receive a price match the customer must choose the desired variation (size and flavour) of the product they want to purchase and then click the ‘Found this product at a lower price?’ link that is visible underneath the ‘Add to Cart’ button. On the next screen, the customer will need to enter the price of the competitor’s product and then paste the URL of the product page on the competitor’s website. The competitor’s product page must show the price entered in order for The Supplement Stop (TSS) to match the price. Once these two fields have been entered, the customer will need to click ‘Send’.

This will trigger a notification to a TSS team member who will review the price match request, check the URL and verify that the price is legitimate. In order for the price to be legitimate, the competitor must be an Australian-based supplement retailer that has at least one bricks and mortar store location in Australia. If the competitor is strictly an Australian-based online retailer, it will be at the discretion of the TSS team member to approve or deny the price match request.

Upon approving the price match request, the TSS team member will trigger another notification that automatically sends a coupon code to the customer via email. The customer will then need to add the product to their cart and enter the coupon code during checkout in order to receive the price match discount.